Business processes are increasingly distributed and open, creating them vulnerable to failure. Monitoring is, thus, an important concern not solely for the processes themselves but additionally for the services that comprise these processes. We gift a framework for multilevel monitoring of these service systems. It formalizes interaction protocols, policies, and commitments that account for commonplace and extended effects following the language-action perspective, and allows specification of goals and monitors at varied abstraction levels. We tend to demonstrate how the framework can be implemented and evaluate it with multiple eventualities that embrace specifying and monitoring open-service policy commitments.
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